Take a Breath.
Let’s Walk Through This
Together.
Accidents are stressful. It’s completely normal to feel shaken.
Right now, focus on staying safe — then follow these simple steps.
Make Sure Everyone Is Safe
Before anything else, take one slow breath and look around.
Step 1: Check for Injuries
- Check yourself and your passengers for any signs of injury. Even minor pain or dizziness should be taken seriously. If anyone is hurt, call 911 immediately.
Step 2: Move to a Safe Location (If Possible)
- If the vehicles can be driven and it’s safe to do so, move them to the side of the road or out of traffic. Turn on your hazard lights to alert other drivers.
- If the vehicles cannot be moved, remain inside with your seatbelt fastened until help arrives — unless there is danger (fire, smoke, etc.).
Step 3: Call Emergency Services if Needed
Call 911 if:
- Anyone is injured
- The vehicles are blocking traffic
- The scene feels unsafe
- There is significant property damage
- If police respond, ask for the report number before leaving.
Stay Calm and Keep It Simple
It’s completely normal for adrenaline to kick in. Try to slow things down and focus on facts.
Keep Conversations Brief
When speaking with the other driver:
✅ Be respectful and calm
✅ Exchange required information
✅ Avoid discussing fault
✅ Do not argue about what happened
This is not the time to determine blame — that will be handled later.
Avoid Common Mistakes
Do:
✅ Stick to basic facts
✅ Cooperate with officers if they arrive
✅ Take your time documenting the scene
Don’t:
Admit fault
❌ Apologize in a way that could be interpreted as accepting blame
❌ Feel pressured to give detailed statements on the spot
Exchange Basic Information
Gathering the right details now helps your claim move smoothly later.
Collect From the Other Driver
Be sure to collect:
- Full name
- Phone number
- Insurance company
- Policy number
- Driver’s license number
- License plate number
- Vehicle make and model
Take photos of their insurance card and driver’s license if possible.
If Police Respond
- Ask for the officer’s name
- Request the report number
- Ask how to obtain a copy of the report
Ready to Submit Your Details?
Upload your photos and notes when you’re ready. We’ll take it from there.
Need Assistance? Contact Your Stolly Representative
Lima Office
1730 Allentown Road
Lima, OH 45805
Phone: 419-227-2570
Toll-Free: 800-686-2147
Mon-Fri: 8:00 AM – 5:00 PM
Wapakoneta Office
803 Brewfield Drive
Wapakoneta, OH 45895
Phone: 419-738-3617
Mon-Fri: 8:00 AM – 5:00 PM
Bellefontaine Office
1001 Rush Avenue
Bellefontaine, OH 43311
Phone: 937-592-0050
Mon-Fri: 8:00 AM – 5:00 PM
Westerville Office
140 Commerce Park Drive, Suite C
Westerville, OH 43082
Phone: 614-818-9467
Mon-Fri: 8:00 AM – 5:00 PM